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At Downtown Tire Pros, we take pride in offering the best customer experience to Hendersonville, NC, Asheville, NC and Spartanburg, NC. We strive to provide our customers with the best experience possible each visit.
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108 South King Street Hendersonville, NC 28792 Phone: (828) 693-1676
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The quality of service is determined at the time it is provided. My first exposure left me with "these folks are masters at customer focus" earning my top tier rating. This is "old school" trust building that will bring be back. Best Regards and thank you.
We are new to the area, and did not know where to go for a problem with one of our tires. We are so glad we went to Downtown Tire Pro. Nelson knew exactly what the problem was, and solved the issue very quickly. This is definitely where we will go in the future. We highly recommend this business!
Business reply to this review:
Thank you very much for stopping by Mr.Wilkinson. Glad I was able to help with your issue. I look forward to seeing you in the future.
Kindness, understanding and top-notch professionalism! It was a wonderful thing to shake Nelson’s hand while looking each other right straight in the eye. That surely evoked my trust; it is a rare thing these days. I also so appreciate all the folks behind the scenes whose dedication make Hometown Tire hum. Unless I moved to Pluto, this is the only tire shop I will ever use.
The Service Is Great . Had a flat tire on a BMW with run flat tire. They able to put a used tire to get us home. 5 Star Company
Had a flat on vacation. It was a slow leak so I was able to drive shop to shop. Being a Saturday, most of the shops I went to were closed even though their website said they were open. Others wanted to charge me for a roadside visit to have someone come into their shop on a Saturday and repair the tire. Another shop refused service as they were not capable of patching a run-flat tire. Walmart wanted me to wait 3 hours and then told me they couldn't help me. So after being let down at 5 other shops, I called these guys and they closed at 12:00. I got there roughly 30 minutes before they closed. Their lunch showed up as they were fixing my tire and they kept working. In roughly 30 minutes my tire was fixed, these guys treated me like family, saved our vacation, did something no other shop in the area could do and only charged me $26. Knowing I had no other option they didn't take advantage. Speaks for the people and the business. I highly recommend this shop. The guys are all very knowledgeable and I vouch for them as I grew up in a shop. Very happy with their work and service. Thanks guys!
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